This Privacy Policy explains how Elite Retreat (“we”, “our”, “us”) collects, uses, and protects your personal information when you visit our website https://eliteretreat.co/ (the “Website”).
By using our Website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and process the following types of information about you:
a. Information you provide directly:
- Name, email address, phone number, and other contact details when you complete forms on our Website or contact us.
- Information you provide when registering for events, making enquiries, or subscribing to updates.
b. Information collected automatically:
- IP address, browser type, operating system, and other technical details collected via cookies or similar technologies.
- Details of your visits to our Website, including pages viewed, time spent, and referring websites.
c. Third-party data:
- We may receive information about you from service providers or partners where applicable (e.g., payment processors or booking platforms).
2. How We Use Your Information
We use your personal information to:
- Respond to your enquiries or requests.
- Manage event bookings and registrations.
- Send you updates, offers, or newsletters (where you’ve opted in).
- Improve and personalise your experience on our Website.
- Comply with legal or regulatory obligations.
We will only use your data when we have a lawful basis to do so, such as consent, legitimate interests, or contractual necessity.
3. Cookies
Our Website uses cookies to enhance user experience and gather analytics data. You can choose to accept or decline cookies via your browser settings.
4. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share information with:
- Trusted service providers who assist in operating the Website or delivering services (e.g., hosting, analytics, marketing).
- Professional advisers such as lawyers or accountants where necessary.
- Authorities or regulators where legally required.
All third parties are required to handle your data securely and in compliance with UK data protection laws.
5. Data Retention
We retain your personal information only as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure.
7. Your Rights (UK GDPR)
You have the right to:
- Access a copy of your personal data.
- Correct inaccurate or incomplete data.
- Request deletion of your data.
- Object to or restrict processing.
- Withdraw consent at any time (where applicable).
To exercise these rights, contact us at info@leemcqueen.co.uk.
8. International Data Transfers
Your personal information may be transferred and processed outside the UK where necessary (e.g., by cloud or hosting providers). When we do so, we ensure appropriate safeguards are in place to protect your data.
9. Links to Other Websites
Our Website may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of those websites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Email: info@leemcqueen.co.uk
Website: https://eliteretreat.co/